Skip to main content

How do I review and update my details before verification?

Before you start account verification (KYC) and make your first purchase, take a moment to review your personal information. Once verification begins, your details are locked — any changes after that need to go through support, which can slow things down.

How to review and update your details:

  1. Go to Account.

  2. Click Profile.

  3. Review your personal information carefully.

  4. Make any changes needed.

  5. Click Save changes.

What you can update:

  • First and last name

  • Date of birth

  • Address (street, city, postal code)

  • Country and state

A few things to keep in mind:

  • You can only edit your details before starting KYC verification.

  • Once verification begins, your information is locked.

  • Incorrect details can lead to verification delays or rejection.

Did this answer your question?