If your game freezes or becomes unresponsive, it’s usually caused by connection or performance issues. Try refreshing your browser—you should be able to return to your game, and any winnings will still be credited to your account.
Steps to Fix Game Interruptions:
Refresh your browser to reload the game
Clear your browser cache to remove stored data that may cause lag
Make sure your device and browser are up to date
Close unused apps or tabs to free up memory
Set your device to High Performance mode (if available)
Check for overheating, which can affect performance
Temporarily disable antivirus software (some may interfere with gameplay)
Still Having Issues?
If the issue continues, contact Customer Support via chat and include:
Screenshots (if possible)
Game name
Date and time of the issue